Privacy Policy
1. Who We Are
EasyLaw is a legal practice management and multi-jurisdiction research platform operated by Solution Forty Two (Pvt) Ltd ("Company", "we", "us"). This policy explains how we collect, use, and protect your information.
2. Information We Collect
- Account information: Name, email address, firm name, and role when you register.
- Practice data: Matters, client records, documents, billing entries, and research queries you create within the platform.
- Usage data: Pages visited, features used, browser type, IP address, and session duration.
- Payment data: Payment processor tokens. We do not store full card numbers on our servers.
3. How We Use Your Information
- To provide and maintain the EasyLaw platform and its features.
- To process billing and payments.
- To send transactional emails (account verification, password resets, billing receipts).
- To improve the platform based on aggregate, anonymised usage patterns.
- To respond to support requests and communicate product updates.
4. What We Do Not Do
- We do not sell, rent, or share your data with third parties for marketing purposes.
- We do not use your firm's case data, documents, or client records to train AI models.
- We do not provide your data to other EasyLaw users or firms.
5. Data Storage and Security
Your data is encrypted in transit (TLS 1.2+) and at rest. We use industry-standard authentication, role-based access controls, and audit logging. For more details, see our Security page.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request data export or deletion at any time by contacting us.
7. Cookies
We use essential cookies for authentication and session management. We may use analytics cookies to understand aggregate usage. You can manage cookie preferences through the consent banner on our site.
8. Your Rights
- Access, correct, or delete your personal data.
- Export your data in standard formats at any time.
- Withdraw consent for non-essential data processing.
- Lodge a complaint with your local data protection authority.
9. Third-Party Services
We use third-party services for payment processing (Paystack), email delivery (SMTP), and hosting infrastructure. These providers process data under their own privacy policies and our data processing agreements.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email or an in-app notification. The "Last updated" date at the top of this page reflects the most recent revision.
11. Contact
If you have questions about this Privacy Policy, contact us at privacy@easylaw.co.zw or see our Contact page.